Showings: BrokerBay, ShowingTime and Showami, parsed from your inbox

You book a showing in BrokerBay, ShowingTime, or Showami. The confirmation email lands in your Gmail. Closr reads it, structures the data, drops it on your calendar, and lets you ask Closr about your schedule. No forms to fill, no integration to configure, no second app to open, and nothing to "attach" — any showing email that arrives in your connected mailbox is parsed automatically the moment it lands.

This is the first piece of what the rest of the product becomes: Closr quietly turns the email noise you already get into structured context you can actually query.

What it is

Showings tracking with zero setup. Once your Gmail is connected, every BrokerBay, ShowingTime, or Showami confirmation that lands in your inbox becomes:

• •A row on /app/showings (grouped by day, with access instructions, listing agent, MLS number).
• •An event on your Google Calendar (title, start/end, location, access blurb in the description).
• •A push notification ("Showing confirmed: 123 Main at 2pm Saturday").
• •Something Closr can answer questions about ("show me Saturday's showings", "any showings at 142 Eastern?").

If you book it in BrokerBay, ShowingTime, or Showami, it lands in Closr. You do not click "log this showing" anywhere, and there is nothing to connect or attach beyond having Gmail connected in the first place — the parser watches the inbox, not a specific provider you turned on.

How the parser works

Closr recognizes BrokerBay and ShowingTime by their sender domain and email shape and runs a dedicated parser for each. Showami mail is recognized the same way and structured by Closr's general email-extraction step. When any of the three hits your connected inbox, Closr matches the sender and pulls out:

• •Property address, MLS number, city
• •Start and end time (in your timezone)
• •Access instructions (lockbox code, buzzer, alarm notes, pet warnings)
• •Listing agent name, email, phone
• •Buyer contact (when present)
• •Whether you are buyer-side or listing-side on this one

If a field is missing from the email the row still gets created. Closr does not invent data. Every path is fail-soft: if an email format change breaks parsing, the email still lands as a normal inbound message so nothing is lost.

"Is ShowingTime connected?" and "is Showami connected?" are really the same question as "is BrokerBay connected?": yes, as soon as your Gmail is connected. There's no separate provider toggle to find in settings.

Calendar sync

Every confirmed showing pushes to your connected Google Calendar, regardless of which provider sent it. The event title is the property address. The description carries the access instructions and the listing agent's contact details. When BrokerBay, ShowingTime, or Showami sends a reschedule email, Closr updates the same event (no duplicates). When any of them sends a cancel email, Closr deletes the event.

If you have not connected Google Calendar, the showing still shows up in Closr. The calendar push silently skips. See the calendar-sync guide to wire it up.

The Showings page

Open /app/showings from the sidebar. You get:

• •A range toggle: Today / Next 7 days / Next 14 days / Next 30 days
• •Rows grouped by day, ordered by time
• •Each row shows the property, time, access blurb, status chip, and the counterparty (listing agent if you're buyer-side, buyer contact if you're listing-side)
• •Click a row to open a drawer with full instructions, a map link, call/text/email buttons for the agents involved, and a feedback field

You can mark a showing as completed, no-show, or cancelled from the drawer. Feedback you jot in the drawer attaches to the lead so it shows up later in the deal thread.

Asking Closr

In chat, ask any of these:

• •"Show me Saturday's showings"
• •"What's on for tomorrow?"
• •"Any showings at 142 Eastern this week?"
• •"Pull up Sarah Chen's showings"

Closr calls the get_showings tool, resolves natural-date language ("this Saturday", "tomorrow", "next week") on the server, and renders one ShowingCard per booking. You do not have to navigate away from Brief to see what's on your day.

Settings card

Settings → Integrations has a Showings card covering all three providers. It is informational: there is nothing to configure per provider. When your Gmail/Outlook is connected, ingestion is on for BrokerBay, ShowingTime, and Showami alike. If your brokerage routes confirmations to a different mailbox (say, your assistant's), you can forward them to your Closr inbox address (shown at the top of the Integrations page, ends in @in.getclosr.app). Anything that hits that address gets parsed the same way.

Forwarding rule (when a provider isn't on your address directly)

Some brokerages put showing confirmations on a shared admin mailbox rather than your personal Gmail. Two options:

1. 1Update BrokerBay to send notifications to the Gmail you have connected to Closr.
2. 2Forward from the admin mailbox to your <handle>@in.getclosr.app address (copy it from Settings → Integrations). Filter on from:@brokerbay.com so only confirmations forward, not the rest of the admin inbox.

Either path works. The parser runs on whichever address the email lands at.

Related guides

• •connect-gmail: required for ingestion to fire
• •calendar-sync: required for events to push to Google Calendar